at77 Terms and Conditions — Your Rights and Responsibilities

1. Introduction

Welcome to at77 — Pakistan's online gaming and cricket betting platform available at https://at77.online. These Terms and Conditions ("Terms") form the legal agreement between you (the player) and at77 regarding your use of the platform, its games, betting services and any related features.

By registering an account with at77, depositing funds, or placing any bet, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the at77 platform. These Terms apply to all products offered by at77, including but not limited to Live Casino, Teen Patti, Cricket Betting, Slots, Jackpot Slots and the Aviator game.

at77 reserves the right to amend, suspend or withdraw any service, game or feature at any time. Where a change materially affects player rights, at77 will provide reasonable notice via the platform or by email to the address registered on your account.

2. Eligibility and Age Requirements

To register and use at77, you must meet all of the following conditions at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. at77 does not permit anyone under 18 to register, deposit or participate in any betting or gaming activity.
• You must be a human individual — corporate entities, automated systems, bots or any non-human entity may not register accounts.
• You must provide accurate, current and complete information during registration. Any false information is grounds for immediate account suspension.
• You must not already hold an existing at77 account. Each person is permitted one account only. Multiple accounts registered by the same person constitute a violation of these Terms.
• You must not be self-excluded from at77 or any other gaming platform under a voluntary exclusion agreement.

at77 takes age verification seriously. If there is any doubt about a player's age, at77 may request identity documentation at any time. Accounts where age cannot be confirmed will be suspended until verification is complete. Any winnings accrued on an account that subsequently fails age verification may be withheld.

3. Account Registration and Security

Registration on at77 is free. To open an account, you must provide a valid email address, mobile number, and a password of your choosing. You are responsible for keeping your login credentials secure. at77 will never ask for your password via email, phone or chat.

3.1 Verification (KYC)

at77 operates a Know Your Customer (KYC) policy in line with responsible gaming and financial security best practices. You may be asked to provide one or more of the following documents before a withdrawal is processed or if at77 identifies unusual account activity:

• A copy of your CNIC (Computerised National Identity Card)
• Proof of your registered mobile number or payment method (e.g. screenshot of Easypaisa or JazzCash account)
• Proof of address (utility bill, bank statement)

Failure to provide requested KYC documents within 14 days of the request will result in withdrawal restrictions. at77 is committed to processing verification documents promptly — standard verification turnaround is 24–48 hours during business days.

3.2 Account Security

You are solely responsible for any activity that occurs under your at77 account. If you believe your account has been accessed without your authorisation, you must notify at77 support immediately. at77 cannot be held liable for losses resulting from unauthorised access where the player has failed to safeguard their login credentials.

4. Deposits and Withdrawals

All financial transactions on at77 are conducted in Pakistani Rupees (PKR). at77 does not charge any platform fees on deposits or withdrawals. Third-party payment providers may apply their own charges, which are outside at77's control.

4.1 Deposits

• Minimum deposit: Rs 500
• Accepted methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer, Visa and Mastercard debit/credit cards
• Deposits must come from a payment method registered in your own name. at77 does not accept deposits from third-party accounts.
• Deposits are credited to your at77 balance as soon as the payment is confirmed by the provider — typically within a few minutes for Easypaisa and JazzCash.

4.2 Withdrawals

• Minimum withdrawal: Rs 500
• Withdrawals are processed to the same method used for the most recent deposit wherever possible.
• Standard processing time: 30–60 minutes for Easypaisa and JazzCash; 2–6 hours for bank IBFT transfers.
• KYC verification must be completed before your first withdrawal. Subsequent withdrawals may require reverification if your account shows unusual activity.
• at77 reserves the right to request additional documentation before processing large withdrawals above Rs 100,000.

5. Betting Rules

All bets placed on at77 are subject to the rules applicable to the specific market at the time of placement. General betting rules that apply across all markets on at77 are as follows:

• Minimum bet: Rs 100 across all sports and cricket markets.
• Maximum stakes vary by market and are displayed at the point of placing a bet. at77 reserves the right to adjust maximum stake limits at any time.
• All bets are final once confirmed. at77 will not void a bet simply because the player changed their mind after placement.
• If a sporting event is abandoned before reaching an official result threshold (e.g. a cricket match abandoned before a DLS result is possible), at77 will void match winner bets and return stakes in full.
• In-play bets accepted in error due to a technical fault or manifest error in odds may be voided by at77. Players will be notified and stakes returned in such cases.
• at77 uses official results as declared by the relevant governing body (PCB for domestic Pakistan cricket, ICC for international fixtures, PSL official results for franchise cricket) for all settlement purposes.

5.1 Manifest Errors

If an obvious error is made in setting an odds price — for example, offering 100.0 on a team that is clearly a heavy favourite — at77 reserves the right to void bets placed at that erroneous price. at77 will not act on manifest errors to void bets placed at fair market prices. In all cases, decisions on manifest error voidance are documented and available to players on request.

6. Casino and Game Rules

at77's casino section includes live dealer games, slots, jackpot games and the Aviator crash game. Each game is governed by its own specific rules accessible within the game interface. The following general principles apply to all casino products on at77:

• Live casino games use real physical cards or roulette wheels operated by human dealers. Game outcomes are not generated by software algorithms in the live environment.
• Slot and jackpot games use certified Random Number Generators (RNG). RNG certification ensures that every spin outcome is independent and unpredictable.
• The Aviator game is a real-time multiplier game where the plane multiplier is determined by a verified random process. The game history is transparent and visible within the interface.
• Casino bets are settled immediately upon game resolution. No cooling-off period applies between placing a bet and receiving the result in casino games.
• Return-to-Player (RTP) percentages for individual slot games are available in the game information panel. at77 does not manipulate RTP settings below the values certified by the game provider.

7. Bonuses and Promotions

at77 offers bonuses and promotions to both new and existing players from time to time. Every promotion is subject to its own specific terms, which are published alongside the offer on the platform. The following general bonus rules apply across all at77 promotions unless otherwise stated in the offer terms:

• Bonuses are credited in PKR to your at77 balance and are subject to a wagering requirement before they can be withdrawn as cash. The wagering requirement for each bonus is specified in the individual offer terms.
• Bonuses may only be claimed once per player, per household, per device and per IP address unless explicitly stated otherwise in the promotion terms.
• at77 reserves the right to withdraw a bonus offer before a player claims it if the offer was published in error or if promotional conditions have changed.
• Attempting to abuse bonus offers — including using multiple accounts, coordinated play with other players, or wagering strategies designed to clear wagering requirements with minimal risk — will result in bonus cancellation and may result in account suspension.
• Winnings derived from free spins, cashback or any no-deposit bonus type are subject to additional wagering requirements as specified in the individual promotion terms.

8. Prohibited Conduct

The following actions are strictly prohibited on at77 and will result in immediate account suspension, balance seizure and may be reported to relevant authorities where applicable:

• Using automated software, bots, scripts or any non-human mechanism to interact with the at77 platform, place bets or exploit games.
• Collusion with other players to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, technical errors or any unintended functionality on the platform. Players who discover a bug are required to report it to at77 support immediately — not exploit it.
• Money laundering, fraudulent deposits, use of stolen payment methods or any transaction that violates applicable financial laws.
• Opening multiple accounts to claim duplicate bonuses or circumvent any account restriction or self-exclusion.
• Using a VPN, proxy or anonymising service to mask your true location or identity.
• Sharing account credentials with any third party or allowing any other person to operate your at77 account.
• Any conduct that at77 reasonably determines to be harmful to the platform, other players or the integrity of any game or betting market.

at77 actively monitors account activity for patterns consistent with prohibited conduct. Where prohibited conduct is detected, at77 reserves the right to close the account, void all bets placed during the period of violation and withhold any balance pending investigation.

9. Intellectual Property

All content on the at77 platform — including the at77 brand name and logo, website design, game graphics, text, software, and all other materials — is the exclusive property of at77 or its licensed content partners. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify or create derivative works from any at77 content without prior written permission. Scraping, data mining or extracting content from the at77 platform for commercial purposes is expressly prohibited.

10. Privacy and Data

at77 collects and processes personal data in connection with account registration, KYC verification, transaction processing and responsible gaming obligations. Full details of how at77 handles your data, your rights under applicable data protection principles, and how to exercise those rights are set out in the at77 Privacy Policy.

By registering with at77, you consent to the collection and processing of your personal data as described in the Privacy Policy. at77 does not sell personal data to third parties for marketing purposes.

11. Limitation of Liability

at77 provides its platform on an "as available" basis. While at77 makes every reasonable effort to maintain uninterrupted service, it cannot guarantee that the platform will be free from technical issues, downtime or errors at all times. at77's liability in connection with any service failure is limited to returning stakes on bets that could not be settled due to a technical fault on at77's side.

• at77 is not liable for losses arising from a player's inability to access the platform due to their own internet connection, device failure or any third-party service disruption.
• at77 is not responsible for any indirect, consequential or punitive damages arising from use of the platform.
• at77's total liability to any individual player in connection with any single claim is limited to the amount deposited by that player in the 30-day period preceding the claim.

Nothing in these Terms limits at77's liability for fraud, gross negligence or any other liability that cannot be excluded under applicable law.

12. Responsible Gaming

at77 is committed to providing a safe gaming environment. We believe that gaming should be an enjoyable activity and not a source of financial or personal harm. The following responsible gaming tools are available to all at77 account holders:

• Deposit Limits: Set daily, weekly or monthly maximum deposit amounts from your account settings. Limits take effect immediately when reduced and can only be increased after a 24-hour cooling-off period.
• Session Time Limits: Set a maximum duration for individual gaming sessions. You will receive a notification when you approach your limit.
• Loss Limits: Cap the maximum amount you can lose over a defined time period.
• Self-Exclusion: Temporarily or permanently close your account. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, at77 will not send promotional communications to the excluded account.
• Reality Checks: Enable periodic reminders of how long you have been active in your current session.

For further information and support resources relating to problem gambling, please visit the at77 Responsible Gaming page. If you are concerned about your gambling habits, please reach out to our support team — all responsible gaming conversations are handled confidentially.

13. Amendments to These Terms

at77 reserves the right to amend these Terms at any time. Changes will be published on this page with an updated "Last Updated" date visible at the top of the document. For material changes that significantly affect player rights or obligations, at77 will provide at least 7 days' advance notice via the platform interface or by email to registered accounts.

Your continued use of at77 after any published amendment constitutes your acceptance of the updated Terms. If you disagree with any change, you must stop using the platform and may close your account by contacting support. Any balance remaining in a closed account will be settled in full via your most recently used withdrawal method.

14. Governing Law and Disputes

These Terms are governed by applicable law. In the event of a dispute between a player and at77 that cannot be resolved through direct communication with our support team, the following dispute resolution process applies:

• Players must first submit a formal complaint to at77 support. at77 will acknowledge the complaint within 48 hours and provide a full response within 14 business days.
• If the player is not satisfied with at77's response, they may escalate the matter through the platform's internal escalation process by requesting a review from a senior member of the at77 compliance team.
• at77 documents all formal complaints and maintains records for a minimum of 3 years from the date of the original complaint.

at77's decisions on betting settlement disputes, manifest errors and account restrictions are final once the internal review process has been completed.

15. Contact Information

For any questions, disputes or responsible gaming requests relating to these Terms, you can reach the at77 support team through the following channels. All support is available 24 hours a day, 7 days a week:

• Live Chat: Available directly within the at77 platform after logging in
• WhatsApp: Available — contact number displayed in the at77 Help section
• Telegram: at77 official support channel listed in the FAQ section
• Email: support@at77.online
• FAQ: Visit at77 FAQ for answers to common questions about accounts, payments and gaming rules

When contacting support regarding a formal dispute or complaint, please provide your registered email address, account username and a clear description of the issue including relevant dates and transaction references where applicable. This helps our team resolve your query as quickly as possible.